Privacy Policy

Privacy Policy

HealSpotFood (“Company,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from healspotfood.com, or otherwise interact with our website and services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of information described here. If you do not agree, please do not use the Services.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

  • Information You Provide: Name, email address, phone number, billing and shipping address, payment details (processed by our payment providers — we do not store full card numbers), order and purchase history, account login information, and any content you submit (such as reviews or customer service messages).
  • Usage & Device Data: Information about how you interact with our website, including IP address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, and actions taken.
  • Marketing & Communication Data: Your preferences for receiving marketing communications, and records of your interactions with our emails and advertisements.
  • Cookies & Tracking Data: We use cookies, pixels, beacons, and similar technologies to operate the site, remember your preferences, and measure performance. See Section 3.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Services;
  • Process and fulfill orders, arrange shipping, and provide customer support;
  • Communicate with you about orders, account updates, promotions, and important notices;
  • Personalize your experience and recommend products you may like;
  • Measure and improve the effectiveness of our website, marketing, and advertising;
  • Detect, prevent, and address fraud, security incidents, and technical issues;
  • Comply with applicable laws, regulations, and legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to keep the site functioning, remember your preferences, understand how the site is used, and deliver relevant advertising. These include strictly necessary cookies, analytics cookies, and advertising/marketing cookies (including third-party pixels). You can manage or disable cookies through your browser settings and, where available, through any cookie preference tool on our site. Disabling certain cookies may affect site functionality.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Vendors who help us operate our business, such as payment processors, shipping and fulfillment partners, IT and hosting providers, email/marketing platforms, and analytics providers. These parties are permitted to use your information only to perform services on our behalf.
  • Marketing & Advertising Partners: Third parties that help us measure and deliver advertising, subject to your choices and applicable law.
  • Legal & Compliance: Authorities or other parties when required by law, regulation, legal process, or to protect the rights, property, and safety of our company, our customers, or the public.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. SMS & Text Message Marketing

If you opt in to receive text messages from us, we may send you marketing and transactional messages at the phone number you provide. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent to receive marketing text messages is not a condition of any purchase.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. Please keep your account credentials confidential.

8. Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal information:

  • The right to know/access the personal information we hold about you;
  • The right to correct inaccurate or incomplete information;
  • The right to request deletion of your personal information;
  • The right to opt out of marketing communications;
  • The right to restrict or object to certain processing;
  • The right to data portability;
  • The right not to be discriminated against for exercising your rights.

California Residents (CCPA/CPRA): California residents have the right to know what personal information is collected, used, and shared; the right to request deletion; the right to correct; and the right to opt out of the “sale” or “sharing” of personal information (including for cross-context behavioral advertising). We do not sell personal information for monetary value. To exercise these rights, contact us using the details in Section 14. You may also designate an authorized agent to make a request on your behalf.

Other U.S. State Laws: Residents of certain other states (including, where applicable, Virginia, Colorado, Connecticut, Utah, and Texas) may have similar rights. We will honor verified requests in accordance with applicable law.

To exercise any of these rights, please contact us at the email address in Section 14. We may need to verify your identity before fulfilling your request.

9. Do Not Sell or Share My Personal Information

We do not sell your personal information in exchange for money. Some of our advertising and analytics partners may process information through cookies and similar technologies in a way that may be considered “sharing” under certain privacy laws. You can limit this by adjusting your cookie preferences and browser settings, and by using available opt-out mechanisms. To submit a request, contact us using the details in Section 14.

10. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our Services may contain links to third-party websites, plugins, and applications (such as social media platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

12. International Data Transfers

We are based in the United States, and the information we collect may be stored and processed in the United States or other countries where we or our service providers operate. Where required, we take steps to ensure that your information receives an adequate level of protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@healspotfood.com

Address: 400 S 4th St #543 Las Vegas, NV 89101, USA

Company: Wellnex Global Inc.

Website: healspotfood.com